Now booking — 3 pilot build slots at £500

We install AI agents into
your business. Safely.

Most small UK businesses lose 10–20 hours a week to repetitive admin — chasing invoices, triaging inboxes, re-typing the same data. We design and build small, fixed-price automations that take those hours back. Shipped in 7–14 days. No big-agency retainer.

Free, no obligation. If automation won't pay for itself in your business, we'll tell you.

UK-registered Ltd company Built for teams of 5–50 Fixed price · fixed scope · 7–14 day delivery Works with the tools you already use
Who it's for

Built for owner-led UK businesses drowning in admin

If your team re-types data between systems, chases the same emails every week, or loses leads in a shared inbox — that's exactly what we fix.

Recruitment agencies

Candidate CV parsing, client follow-ups, timesheet chasing and pipeline updates — automated between your inbox, CRM and spreadsheets.

Field-service firms

Job scheduling confirmations, quote follow-ups, invoice chasing and completion reports — handled while your engineers are on site.

Accountancy practices

Document collection, client reminders, onboarding checklists and recurring reports — so fee-earners stop doing admin.

Sweet spot: 5–50 staff, UK-based, running on email + spreadsheets + one or two line-of-business tools. If that's you, we can almost certainly save you hours in week one.

How it works

Three ways in. Fixed prices. No surprises.

Start small with an audit, or go straight to a build. Every engagement has a written scope, a fixed price and a delivery date before you pay anything.

Step 1 · Optional start

Automation Audit

£250
Fully credited against any build

A one-week deep-dive into how your team actually works. You get a written map of your 3–5 most automatable workflows and the hours each one saves.

  • Workflow mapping session with your team
  • Ranked list of automation opportunities
  • Hours-saved estimate per workflow
  • Fixed quote for any build you choose
  • Yours to keep — no obligation to proceed
Start with an audit
The product
Ongoing · where the value is

Agent Care

£350–£450 /month
The build is the start — this is what keeps it working, safely, with a human accountable.

Every build ships with a year of Agent Care. We keep your agents healthy, approval-gated and accountable — and send you a plain-English report of exactly what they did each month.

  • Approval-gate management — nothing acts without your go-ahead
  • Audit log of every automated action
  • Monitoring, fixes and small iterations
  • Monthly "what your agents did" report + time saved
  • A named human to call when it's wrong
Ask about Agent Care

Not sure which fits? Email us — we'll tell you honestly whether automation is worth it for you.

What we automate

The boring work, done before your team logs on

Real systems we build for small UK teams. Each one replaces a recurring admin task end-to-end — not a chatbot, not a dashboard you'll never open.

Invoice & quote chasing

Polite, escalating reminders sent automatically on your schedule — with replies logged and your team only pulled in when a human's needed.

Typical saving: 3–5 hrs/week

Inbox triage

Incoming email sorted, prioritised and routed before the team sees it — enquiries flagged, newsletters filed, nothing important buried.

Typical saving: 2–4 hrs/week

Lead enrichment

A name or email goes in; a ready CRM row comes out — company, size, sector, contact details researched and formatted automatically.

Typical saving: 2–3 hrs/week

Report generation

Weekly and KPI reports pulled from your systems, built and sent automatically — same format, every week, with zero copy-paste.

Typical saving: 2–4 hrs/week

Document processing

CVs, invoices, forms and contracts read, key details extracted and filed where they belong — no more manual data entry.

Typical saving: 3–6 hrs/week

Support triage

Common customer questions answered instantly from your own docs; everything else categorised and queued with context attached.

Typical saving: 2–5 hrs/week
Why it pays for itself

One automation typically pays for itself in 4–8 weeks

We only take on work we can measure. Every build targets a specific number of hours returned to your team — and we report on it afterwards.

10–20
hours/week the average 5–50-person team loses to repetitive admin
7–14
days from signed scope to a live, working automation
4–8 wks
typical payback period at £15–25/hr fully-loaded admin cost
100%
of the IP and systems transfer to you on final payment

Figures are working targets based on typical UK SME admin loads, not client claims. Your audit or scoping produces numbers specific to your business.

The invoice chasing just… happens now. We stopped having the awkward-money-conversation meetings entirely.

Managing Director
UK field-services firm · pilot client

Our Monday report used to take half a day. It's in my inbox at 8am before I've made coffee.

Office Manager
Recruitment agency · pilot client
Your story here

We're a new company working with our first pilot clients. Take one of the £500 pilot slots and this slot becomes yours — with a money-back guarantee behind it.

Why Tandem Ops

A specialist, not an agency

No account managers, no discovery phases that bill by the week, no £20k "transformation" projects. One person who builds, and a contract you can read in five minutes.

Fixed price, fixed scope, fixed date

You approve a written scope before any money moves. The price doesn't change, the deadline doesn't slip silently, and two revision rounds are built in.

Weeks, not months

We deliberately build small. One workflow, done properly, in 7–14 days — so you see value immediately and can decide what to automate next with evidence in hand.

No lock-in, ever

Everything runs inside your own accounts and tools. All IP transfers to you on final payment — walk away any time and keep everything we've built.

Measured in hours, not hype

We only automate what we can show saves time. If a workflow won't pay for itself, we'll say so up front and point you somewhere better.

FAQ

Questions SME owners actually ask us

No. We automate on top of what you already use — your email, spreadsheets, CRM, accounting package. Occasionally a small connector tool (usually £0–30/mo) is needed; that's always flagged in the written scope before you commit.
The first three pilot builds (£500) carry a full money-back guarantee: if the delivered automation doesn't do what the signed scope says, you get a refund. Beyond pilots, the fixed scope and two revision rounds mean you approve exactly what "working" means before we start.
Yes. Automations run inside your own accounts wherever possible — we don't hold your customer data on our systems. Our contract covers UK GDPR responsibilities, and we're happy to sign your NDA or data-processing agreement before seeing anything sensitive.
No. All IP and system access transfers to you on final payment, and the handover pack means another developer (or a tech-savvy team member) can maintain what we've built. The retainer exists because clients want it, not because they need it.
Fair question. Most of what we build is boring, reliable plumbing — moving data, sending the right email at the right time, extracting details from documents. AI is one tool in the box, used where it genuinely helps. Messy processes are normal; the audit exists precisely to find where automation will and won't pay.
Tandem Ops Ltd is a UK-registered company run by its founder — the person who handles your enquiry is the person who scopes, builds and supports your automation. Nothing is subcontracted out or handed to a junior team.
Get your hours back

Find out what 10 hours a week
is worth to your business.

Email us. We'll ask about your week, tell you honestly whether automation will pay for itself — and if it will, exactly what it would cost.

No pressure, no jargon, no obligation. Pilot slots are limited to 3.